Global Strategy and Leadership Review

Italo Cesidio Fantozzi is Adjunct Professor for the course Industrial Plants at the Department of Enterprise Engineering, University of Rome Tor Vergata. He holds a national Ph.D. and the European Ph.D. Label in Management/Industrial Engineering, with research activities focused on operations and supply chain management, human excellence, and performance measurement systems in Industry 4.0/5.0 contexts. Over the years, he has collaborated with several international companies, including ABB, Amazon, Ferrero, Johnson & Johnson, Procter & Gamble and others, through applied research projects, thesis supervision and initiatives on operational and human excellence. In 2020, he was selected among the TOP 100 Talents in Italy, emerging from a pool of nearly 12,000 candidates. He has authored several contributions on performance management, digital twins, university–industry collaboration, and innovative teaching methods in engineering education. He serves as Associate Editor for the International Journal of Engineering Business Management (IJEBM) and as Editor for the COPERMAN International Conference on Performance & Management. He also has extensive experience as a reviewer, having evaluated more than 120 manuscripts for international journals in the fields of industrial engineering, operations management, higher education and sustainability, contributing to the scientific quality of outlets such as Computers & Industrial Engineering, Systems, Sustainability, The TQM Journal and others.

Dr. Tey Lian Seng holds a PhD in Strategic Management from Universiti Malaya (2012). He also earned a Master of Business Administration from Universiti Multimedia Malaysia (2006) and a Bachelor’s degree in Economics from Jinan University (1999). His academic background reflects a strong foundation in economics, business administration, and strategic management. Dr. Tey’s research interests lie primarily in strategic management, corporate strategy, organizational performance, and business competitiveness, with particular attention to strategic decision-making, firm-level strategy, and management practices in dynamic and emerging market contexts. His scholarly work contributes to the understanding of how organizations formulate and implement strategies to achieve sustainable competitive advantage. In addition to his research activities, Dr. Tey is engaged in academic teaching, supervision, and scholarly collaboration, and actively contributes to the advancement of research in management and business studies through academic service and research dissemination.

Kenneth C. Wong, M.B.A., FACHE, brings over two decades of strategic, entrepreneurial, and transformational leadership experience to a variety of roles spanning hospitals, health systems, start-ups, and global pharmaceutical and medical device companies. Board-certified in healthcare management as a Fellow (FACHE) with the American College of Healthcare Executives (ACHE), Kenneth has actively contributed to the organization, serving on several national committees and the Board of Directors for the South Florida chapter, holding various key positions over the years including President in 2021. Throughout 2020 and 2021, Kenneth led the chapter’s rebranding efforts following a name change in 2020, which included designing and launching the chapter’s new website and social media presence. During his term as President, he was responsible for increasing the chapter's visibility by personally leading the very successful LinkedIn initiatives that included creating over 100 customized spotlights featuring members, new Fellows (FACHE), sponsors, and supporters.

National and chapter recognition for his service to ACHE and ACHE of South Florida includes:

2021: – Chapter Leadership Award – ACHE Distinguished Service Award – ACHE National Top Achiever Award (Top 3 in the nation) 2020 ACHE Distinguished Service Award 2019 ACHE National Top Achiever Award 2018 Chapter Regent Award & ACHE National Top Achiever Award.

Committed to improving healthcare access and outcomes, Kenneth has collaborated closely with all stakeholders including patients, providers, administrators, health systems, academia, and the community. His expertise includes marketing, business development, strategic planning, public relations, project and client management, where he has consistently impacted revenue growth, enhanced brand positioning, and captured market share. As a consultant, Kenneth provides strategic guidance and innovative solutions to select clients in key areas such as marketing, communications, advertising, CRM solutions, business development, market analyses, product launches, sales training, and strategic partner development. A proud alumnus, Kenneth is chair of the Broward Sharks Alumni Network and has served as an advisory board member for the Health Systems Management program since 2020.

Dr. David Bayona Cuallado is an Professor Ajudant Doctor in the Department of Marketing and Market Research at the Faculty of Economics, University of Valencia, Spain. His academic and research work focuses on marketing strategy, consumer behavior, branding, market orientation, and quantitative and qualitative market research methods. Dr. Bayona Cuallado’s research emphasizes understanding consumer decision-making processes, competitive market dynamics, and the application of empirical and data-driven approaches to marketing analysis. His work has been published in reputable international journals and contributes to both theoretical development and practical implications for firms and policymakers. In addition to his research activities, he is actively involved in teaching and supervising undergraduate and postgraduate students in marketing and market research. He also contributes to the academic community through research collaboration and scholarly service, supporting the advancement of marketing science and commercial research.

Associate Professor Zalfa Laili Hamzah is a distinguished academic and researcher at the Department of Management and Marketing, Faculty of Business and Economics, Universiti Malaya, Kuala Lumpur, Malaysia. She holds a Doctor of Philosophy (PhD) in Corporate Branding (Marketing) from Universiti Malaya, with additional qualifications including a Master of Science in Management from Universiti Putra Malaysia and a Bachelor of Science (Hons.) in Agribusiness from Universiti Putra Malaysia. She has also completed professional certificates in entrepreneurship education and corporate management, and a teaching qualification (TESOL) from Australia.

Professor Hamzah’s research expertise spans corporate brand management, including product, service, employer, and social media branding; corporate identity, image, and reputation; consumer behaviour and psychology; as well as leadership and wellbeing in organisational contexts. Her scholarly work explores the interactions between brand performance, consumer decision-making, and organisational outcomes.

I have been actively engaged in the development sector since 1990, with a particular focus on access to finance. My areas of expertise include market research, microfinance product design, microenterprise promotion, conducting financial education training, impact studies, business plan development, HR development, policies and training curriculum design for financial cooperatives/credit union, and training delivery for Microfinance Institutions (MFIs), cooperatives, and developmental organizations and institutional assessments. I have provided technical support to various stakeholders, including microfinance banks, cooperatives, village banks, self-help groups, microfinance networks, NGOs, and training institutions. I have conducted research on key topics such as access to finance, women's empowerment, risk management, and impact assessment, and disseminated the findings at national and international forums. I have contributed sustantially for institutional development of financial cooperatives and MFIs in Nepal, India and PNG Over the years, I have worked with numerous donors and microfinance support organizations, such as the Canadian Centre for International Studies and Cooperation (CECI), Center for Microfinance (CMF), World Bank, German Technical Cooperation (GIZ), Asian Development Bank (ADB), United Nations Capital Development Fund (UNCDF), Central Bank of Nepal, Mercy Corps, Sambridha Pahad, and Business Finance Consulting/KFW, Sana Kisan Bikas Laghubitta Bittiyasanstha Ltd. (SKBBL), a national level microfinance institution. My professional contributions have supported development initiatives in Nepal, Laos, Papua New Guinea, the Philippines, India, and Sri Lanka. I have had the opportunity to visit the countries such as Bangladesh, Thailand, Singapore, USA, Germany, Belgium, France, and the Netherlands. I am a certified trainer in MicroSave market research tools and have participated in prestigious international training programs, including the Boulder Microfinance Training (USA), Bank Academy International Microfinance Training (Germany), Microfinance Training of Trainers Distance Learning Course/UNCDF, Client Protection Principles/Smart Campaign Assessors Training. My academic qualifications include an MBA and a Masters in Sociology and Anthropology from Tribhuvan University, as well as a PhD from Kathmandu University.